What is the Scholastic Guarantee?
We stand behind every magazine and book we publish. Take up to 30 days
to evaluate the magazine you ordered. If you are not completely satisfied,
simply call us or write "Cancel" on your invoice and owe nothing.
When will I receive my order?
Each magazine has a different schedule depending on how many issues
there are per year. How soon you receive your first issue depends on
when you place your order and the issue schedule. Generally you should
expect to receive your first issue 3–4 weeks after you place your
order. After the first issue, you will receive your magazines according
to the standard schedule.
What happens if I want to change my order?
Simply call the Classroom Magazines customer service toll-free number,
1-800-SCHOLASTIC, or e-mail us at [email protected].
Please allow 4–6 weeks for your revision to take effect. (For monthly
magazines, allow up to 8 weeks).
Who should I contact for information about my order?
Simply call the Classroom Magazines customer service toll-free number,
1-800-SCHOLASTIC, or e-mail us at [email protected].
Our representatives will work with you to resolve any problems.
What if I get duplicate orders?
If you receive duplicate sets of magazines, call the Classroom Magazines
customer service toll-free number, 1-800-SCHOLASTIC, or e-mail us at
[email protected].
Please provide us with information from the shipping labels from both
parcels so we can adjust our records.
How do I pay for my order?
Payments of check, money order or credit card are accepted. Payments
should be sent back in the enclosed return envelope or sent to:
Scholastic Inc.
P.O. Box 3725
Jefferson City, MO 65102-3725
What if I have not received all of my magazines?
There are several things to check:
- Look at the publication schedule in your Teacher's Edition
to determine when to expect the issues. Publication dates vary among
magazines.
- Contact your local post office to see if there is any
delivery problem or delay.
- Check with other members of your school's staff. Someone
may be holding your copies.
- Notify us at 1-800-SCHOLASTIC
How are my magazines shipped?
Unless special arrangements have been made, the magazines are shipped
using the United States Postal Service. Your magazines are shrink-wrapped
and shipped in bundles that are "bailed" together. To meet mailing requirements,
we limit the number magazine copies per package. Therefore, you may
receive more than one package if you've ordered a large number of student
subscriptions. All packages of a magazine issue mailing to the same
address will be shipped on the same day.
How do I get my Teacher's Edition?
Teachers Editions — which include a copy of the student
magazine — are supplied, at no additional cost, as follows:
- Orders of 10–39 subscriptions — One
Teacher's Edition
- Orders of 40–69 subscriptions — Two
Teacher's Editions
- Every additional 30 subscriptions receives another Teacher's
Edition
When your magazines are shipped in two or more packages, all Teacher's
Editions are sent together in one of the packages. Orders of 1–9
subscriptions — please call 1-800-SCHOLASTIC.
Where can I find out about funding?
Our well-informed service representatives will work with you to help
you find funding ideas. Just call the Classroom Magazines customer service
toll-free number, 1-800-SCHOLASTIC, for further assistance.
What if I still have a question or service request?
If you would like any further information, please call the Classroom
Magazines customer service toll-free number, 1-800-SCHOLASTIC, or e-mail
us at [email protected].
Remember to include your school name and school address and reference
your account number, if you are contacting us about an existing order.
You may also write to us at:
Scholastic Inc.
P.O. Box 3710
Jefferson City, MO 65102-9957
